Netfabb

Time Period

2016-2018

Disciplines

UX, Interaction Design, Visual Design, User Research, Market Research

Autodesk Netfabb is a suite of tools for streamlining and optimizing additive manufacturing processes.

As Lead Designer, I supported new features and redesigns within Netfabb Simulation Utility for the 2017 and 2018 releases. For a full list of What’s New by version:

Netfabb Simulation Utility displaying part displacement results
Netfabb Simulation Utility displaying part displacement results for an additive manufacturing process (i.e. warpage due to heat-induced stresses)

Role: I served as Lead Designer for Netfabb Simulation Utility versions 2017 and 2018. This is a new desktop application within the Netfabb suite that enables engineers to simulate professional-grade metal printing processes in order to predict distortion, alleviate support structure failure, and avoid potential damage to machines & hardware. Metal printing is inherently expensive and time-consuming, so using simulation to avoid errors is a major cost saver for our customers.

Being a new product built on acquired technology, I was deeply involved in market, industry, and user research. This also enabled me to get closer exposure to product management, as I was more involved in strategic planning and formulating the product roadmap than in previous roles. Our small team had the freedom to work closely with early adopters in the space, moving fast to test our hypotheses in working code as part of a tight feedback loop with real users who were running weekly test builds.

The types of complex and expensive 3D printed parts that might be simulated in Netfabb:

Parts printed in metal are often incredibly complex by their very nature, thus expensive and time-consuming to produce. Eliminating manufacturing failures can save companies enormously.
Parts printed in metal are often incredibly complex in nature, thus expensive and time-consuming to produce. Eliminating manufacturing failures by simulating these processes can save companies enormously.
Netfabb

Mini Case Study - Improving Results Animations (“4D Printing”)

We are simulating a manufacturing process that occurs over time as parts heat and cool, and so engineers are interested in understanding how displacements and stresses behave over the duration. Thus animating and scrubbing through the manufacturing timeline is critical to understanding the resulting part quality.

As you can see below, the original animation controls were barebones and stretched the usability of the ribbon UI:

Simulation Utility animation panel prior to redesign
This gif illustrates the before-state of the animation toolbar

I looked for inspiration from time-based interfaces in audiovisual apps like YouTube, Vimeo, and Spotify that all of our users would be familiar with. There are also precedents in simulation & manufacturing software, though typically these involve removing material to create a part (CNC & CAM), versus the additive manufacturing we are modeling:

Sources of inspiration for timelines & time-based interfaces
Sources of inspiration for timelines & time-based interfaces; common patterns and familiarities emerged, for example locating the controls at the bottom of the screen.
Sketching out design concepts to integrate new timeline controls in the Netfabb UI
Sketching out design concepts to integrate new timeline controls at different locations in the existing Netfabb UI
Feedback and insights related to the timeline & animation
Synthesizing user feedback and team insights related to animation using a LUMA "Bullseye Diagram." From the center-out we have must-haves, should-haves, and nice-to-haves split into quadrants by category.
Mockup of a new additive manufacturing timeline with key events highlighted; this version integrates key findings and feedback
Mockup of a new additive manufacturing timeline with key events in the process highlighted; this version integrates the best of our findings and feedback

We ended up sequencing the updates into three phases:

Phase 1 improvements
Phase 1: Functional updates to the existing panel; this UI is easy to update, and backend improvements are needed to complete the experience
Phase 2 improvements
Phase 2: Adds a simple in-canvas timeline showing progress & key events, while maintaining ribbon controls
Phase 3 improvements
Phase 3: In-canvas controls and interactions replace the ribbon panel; nice-to-have improvements will be included as feasible
Vertical timeline
Since the manufacturing process occurs bottom-up vertically, I also explored a vertical timeline to mirror this mental model; power users responded incredibly well to this concept, but it was not as immediately intuitive as the standard horizontal layout. This was deemed a nice-to-have option for horizontal or vertical docking.
Netfabb Simulation Utility displaying part displacement results
I ended up leaving Autodesk as phase 1 was being handed off to development, so did not see the fully implemented version

Impact

Simulating the manufacturing process has already saved our customers millions of dollars in lost time, expended materials, and damaged machinery. As available compute resources continue to increase and additive manufacturing reaches maturity in more industries, we expect this impact to continue to grow superlinearly. Animation of the process is fundamentally critical to understanding behavior in all 4 dimensions.